Zero | Terms of Service

Terms of Service

ZERO TECHNOLOGIES TERMS OF SERVICE

as of 1st of November 2024

PLEASE READ THESE TERMS CAREFULLY. BY REGISTERING FOR, ACCESSING, AND/OR OTHERWISE USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, DO NOT ACCESS, OR OTHERWISE USE ANY ZERO TECHNOLOGIES SERVICES.

1. Scope of application

These Terms of Service ("Terms of Service" or "Terms") apply to the use of the customer relationship management online platform ("CRM") and other services maintained and provided by Zero Technologies (the "Service"). The use of the Service is subject to acceptance of these Terms. To accept these Terms, a person must have the legal capacity to do so.

2. Definitions

3. Description of Services

3.1 Availability of the Services

Zero Technologies makes the Service available for the User pursuant to these Terms.

Zero Technologies implements industry-standard practices to maintain the availability and security of the Service. For detailed information about our security measures and commitments, please visit www.zero.inc/security.

While Zero Technologies employs reasonable efforts to ensure reliable service operation, Zero Technologies cannot guarantee uninterrupted access to the Service or that it will be free from errors or other technical issues. Zero Technologies regularly performs maintenance and updates to improve service quality and security.

Zero Technologies reserves the right to modify, change, add or remove portions of the Service from time to time with reasonable notice to Users. Zero Technologies may make additional features available through the Service, which may be subject to additional terms. The User's use of any such features are subject to their acceptance of additional terms presented within the relevant feature or these Terms of Service.

Zero Technologies implements appropriate technical and organizational measures to protect User data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

3.2 Suspension of Services

Zero Technologies does not guarantee uninterrupted use of the Service. The User is encouraged to notify Zero Technologies about errors or other issues arising from the use of the Services.

Zero Technologies is entitled to suspend the use of the Services if it is necessary for the maintenance, repair, or development of the Service or if there are some other justified reasons for doing so. Zero Technologies will provide reasonable advance notice of any planned maintenance whenever possible.

Zero Technologies may, in its sole discretion, elect to suspend or terminate access to, or use of the Services to anyone who violates these Terms.

4. Using the Service

The User is solely responsible for using the Services according to any laws, decrees and orders of the public authorities.

Zero Technologies grants you a limited, non-exclusive license to use The Service only on your compatible device. Zero Technologies and third-party software licensors expressly reserves all right, title and interest in the Service not specifically granted to the User in these Terms.

The User may not copy, publish, adapt, redistribute, attempt to derive the source code, modify, reverse engineer, disassemble or decompile any Service in whole or in part, or create derivative works of any kind from any Service unless the Service intentionally makes such derivative works possible. The User may not modify or manipulate any digital rights management functions of the Service. The User may not bypass, modify, invalidate or circumvent any functions or safeguards of the Service or any mechanisms functionally related to the Service. The User may not separate any individual component of the Service. The User may not remove, alter, obscure or deface any trademarks or notices of the Service. The User may not share, distribute, rent, lease, sublicense, assign, transfer or sell the Service.

The User may not use the Service or any part of the Service in a way that violates the Terms or license that applies to a particular part of the Service. Any use of the Service for malicious purposes is expressly forbidden.

5. Privacy and personal data

Zero Technologies complies with applicable privacy and personal data legislation, including GDPR. Your personal data is in most cases collected from yourself when you use our Services, create an account and log in to our Services, contact us, e.g., through the website or via phone or other means of communication. In addition, Zero Technologies may also collect certain personal data automatically when you use our Services.

When you use our Service, Zero Technologies acts as a data processor for any personal data you submit or collect through the Service, and you remain the data controller for such data. Our Data Processing Agreement ("DPA"), available at www.zero.inc/legal/dpa, governs our processing of such personal data and is incorporated by reference into these Terms. By using the Service, you agree to be bound by the DPA.

Personal data collected and processed may include:

Basic account data;
Name;
Contact information, such as telephone number and email address;
Username and password necessary for registering for the Services; and
Other data you explicitly submit.

Zero Technologies collect the following information relating to the technical device you use when you use of the Services:

IP address and location of your device;
Mobile device identifiers such as unique device ID;
Device data and technical data, e.g., device type and operating system, network connection type, browser type and version, internet service provider; and
User preference and settings, e.g., language settings, settings regarding push- notifications.

6. Intellectual property rights

Subject to these Terms and to all applicable licensing terms governing the use of the Service, Zero Technologies, for itself and on behalf of its licensors, hereby reserves all intellectual property rights in the Services, except for the rights expressly granted in these Terms. Use of the Services, and any parts or elements does not grant any ownership right or intellectual property rights therein. Any commercial or promotional distribution, publishing or exploitation of Zero Technologies’s license and materials is strictly prohibited unless you have received the express prior written permission from Zero Technologies or the otherwise applicable rights holder.

Subject to these Terms of Use, the use of the Services grant Zero Technologies the license to use, reproduce, adapt, modify, publish or distribute the User’s data created by the User for Zero Technologies’s commercial, marketing or any similar purpose. The User expressly grants Zero Technologies the right to use and analyze aggregate system activity data associated with use of the Services by the User for the purposes of optimizing, improving or enhancing the way the Services operate, and to create new features and functionality in connection with the Services in the sole discretion of Zero Technologies.

The Service may contain links to third-party websites, services, or content. Zero Technologies does not endorse or take any responsibility for the availability, accuracy, or legality of such third-party resources. The use of third-party resources is at the User’s own risk.

7. Disclaimers; No warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. ZERO TECHNOLOGIES DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

ZERO TECHNOLOGIES DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SERVICE IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.

8. Limitations of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ZERO TECHNOLOGIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (C) ANY CONTENT OBTAINED FROM THE SERVICE; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT. IN NO EVENT SHALL ZERO TECHNOLOGIES BE LIABLE FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES, OR COSTS IN AN AMOUNT EXCEEDING THE AMOUNT PAID BY YOU TO ZERO TECHNOLOGIES UNDER THIS AGREEMENT IN THE 12 MONTH PERIOD PRECEDING THE INCIDENT GIVING RISE TO THE LIABILITY. THE LIMITATIONS OF LIABILITY IN THESE TERMS SHALL NOT LIMIT ZERO TECHNOLOGIES'S LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD, OR ANY OTHER LIABILITY WHICH CANNOT BE EXCLUDED BY APPLICABLE LAW.

9. Amendments

Zero Technologies reserves the right, at its sole discretion, to modify these Terms at any time by posting such changes on or through the Services. Zero Technologies will provide notice of material changes to these Terms by email to the email address associated with your account at least 30 days before they become effective. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

10. Discrepancies

In case of any discrepancy between the Terms of Service and the Privacy Policy, they shall apply in the following order:

These Terms of Service
Other documentation

11. Miscellaneous

If any provision of the Terms is invalid, illegal or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other provision of the Terms or invalidate or render unenforceable such provision in any other jurisdiction. Upon such determination that any provision is invalid, illegal or unenforceable, the Terms shall be modified to effectuate the original intent of the original provision as closely as possible.

The User may not assign or transfer any rights and licenses granted under these Terms, without prior written (text form sufficient) consent of Zero Technologies. Zero Technologies may freely assign or transfer any rights and licenses granted under this Terms without restriction.

12. Dispute resolution

These Terms as well as the use of the Service shall be governed by and construed in accordance with the laws of Finland without giving effect to any choice or conflict of law provision or rule (whether of Finland or any other jurisdiction). The application of the United Nations Convention on Contracts for the International Sale of Goods shall be excluded.

Any dispute, controversy or claim arising out of or relating to this contract, or the breach, termination or validity thereof, shall be finally settled by arbitration in accordance with the Arbitration Rules of the Finland Chamber of Commerce.

(i) The number of arbitrators shall be one;

(ii) The seat of arbitration shall be Helsinki, Finland; and

(iii) The language of the arbitration shall be English.