Multiple emails and domains

Multiple email addresses per contact, multiple domains per company

People use more than one address. Companies run more than one domain. Your CRM records can now keep up.

What's new:

You can now store several email addresses on a contact and several domains on a company in Zero, and all of them count when Zero matches activity.

Email and calendar activity on any of a contact's addresses lands on that contact.

What you can do:

Add addresses and pick a primary

A contact can hold several email addresses and a company several domains, with one marked as primary.

See activity from every address and domain

A founder emails you from a personal address, then books a meeting from a work one. Both show up on the same contact. Contacts and activity on any of a company's domains land on that company.

Find records by any address

Find a contact or company by any of its addresses or domains. Chat can read and add these addresses too, so you can ask it to add a second email to a contact.

Keep every address through a merge

Merging contacts combines all of their addresses. Merging companies combines their domains.

Catch more duplicates

Zero groups duplicates that share any address or domain. Imports match existing records on any of them too.

Why this matters

Duplicates and missing history usually start with one unrecognized address. Keep every address on the record and one person stays one record, so the history you open ahead of a call sits in one place.

FAQ

Can a contact have more than one email address in Zero?

Yes. A contact can hold several email addresses, with one marked as primary. Email and calendar activity on any of them lands on that contact.

Can a company have more than one domain in Zero?

Yes. A company can hold several domains, and contacts and activity on any of them land on that company.

Does Zero keep extra emails and domains when I merge records?

Yes. The merged record holds every address or domain from the records you combined.